Government Labour Welfare Service Portal
This refund and cancellation policy outlines how users can cancel or request refunds for services purchased through the platform.
Cancellation requests will only be considered if the request is made within 2 days of placing the order.
However, cancellation requests may not be accepted if the order has already been processed or communicated to the respective merchant or service provider.
In such cases, users may reject the service or product at the time of delivery.
Certain products or services may not be eligible for cancellation once processing has started.
Refund or replacement may only be provided if the user proves that the quality of the service delivered was unsatisfactory.
In case of damaged, defective, or incorrect service delivery, users must contact customer support within 2 days of receiving the service.
The complaint will be reviewed and verified before any refund or replacement is approved.
If users feel that the delivered service does not match the information shown on the website, they should immediately report the issue to customer support.
For products or services covered under manufacturer warranty, users are advised to directly contact the manufacturer or service provider.
Once a refund request is approved, the refund amount will be processed within 1 working day.
Refunds will be credited to the original payment method used during the transaction.